Privacy Policy
Effective Date: October 6, 2026
Legacy Project Solutions LLC (“Legacy Project Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, customer portal, vendor portal, and other services.
This Privacy Policy explains what information we collect, how we use it, and when we may share it.
1. Information We Collect
Depending on how you interact with us, we may collect the following types of personal information:
Contact information, including your name, mailing address, email address, telephone number, and company name.
Project information, including property addresses, project details, service requests, photographs, plans, specifications, and other information related to a project.
Customer information, including information necessary to provide estimates, proposals, contracts, invoices, scheduling, project coordination, and customer support.
Vendor and contractor information, including business names, contact information, tax identification information, insurance information, licenses, certifications, payment information, and other information necessary for vendor qualification and compliance.
Payment and transaction information, including information necessary to process payments and maintain billing records. Payment card information may be collected and processed by third-party payment processors on our behalf.
Communications, including information you provide when you contact us by email, telephone, text message, website forms, or through our customer or vendor portals.
Website and technical information, including IP address, browser type, device information, pages visited, referring websites, and other information collected through cookies or similar technologies.
We do not knowingly collect personal information from children under 13 years of age.
2. How We Use Personal Information
We may use personal information to:
Respond to inquiries and requests.
Provide estimates, proposals, and project-related services.
Schedule and coordinate services, contractors, vendors, and appointments.
Communicate with customers, vendors, contractors, and other business contacts.
Manage customer and vendor accounts and portals.
Process payments and invoices.
Verify vendor qualifications, insurance, licenses, and compliance information.
Provide customer service and respond to support requests.
Send administrative and transactional communications.
Send SMS/text messages when you have provided the appropriate consent.
Improve our website, services, systems, and customer experience.
Maintain business, accounting, legal, and compliance records.
Detect, prevent, and address fraud, security issues, or unauthorized activity.
Comply with applicable laws, regulations, legal processes, and contractual obligations.
3. SMS/Text Messaging
If you provide your telephone number and separately consent to receive SMS/text messages from Legacy Project Solutions, we may use your information to send text messages related to your inquiry, project, appointment, scheduling, service updates, customer communications, or other communications for which you have provided consent.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may also reply HELP for assistance.
Providing SMS consent is not a condition of purchasing goods or services.
SMS consent is not shared with third parties or affiliates for their own marketing purposes.
We may use service providers that assist us in delivering SMS messages on our behalf. These providers may process your telephone number and related information solely as necessary to provide the messaging service and are not authorized to use your SMS consent for their own marketing purposes.
4. How We Share Personal Information
We may share personal information when reasonably necessary to operate our business and provide our services. This may include sharing information with:
Contractors, subcontractors, vendors, and service providers involved in providing requested services.
Payment processors and financial service providers.
Software, hosting, customer relationship management, scheduling, communications, and technology providers that provide services to us.
Insurance companies, brokers, or other parties when necessary for project or vendor compliance.
Professional advisors, including accountants, attorneys, and other consultants.
Government authorities, regulators, courts, or law enforcement when required or permitted by law.
A successor or acquiring entity in connection with a merger, acquisition, sale, restructuring, or other business transaction.
We do not sell your personal information or share your personal information with third parties for their independent marketing purposes.
SMS consent and opt-in information are not shared with third parties or affiliates for their own marketing purposes.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and analyze website traffic.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
6. Third-Party Services and Websites
Our website may contain links to third-party websites or use third-party services, such as payment processors, scheduling platforms, mapping services, analytics providers, or other technology providers.
Those third parties may have their own privacy policies and terms of use. Legacy Project Solutions is not responsible for the privacy practices of third-party websites or services that we do not control.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, satisfy contractual obligations, resolve disputes, enforce agreements, comply with legal and regulatory requirements, and otherwise fulfill the purposes described in this Privacy Policy.
9. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may also opt out of certain communications by following the instructions provided in those communications.
To opt out of SMS communications, reply STOP to the applicable text message. You may also contact us directly using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of our website or services after an updated Privacy Policy becomes effective